by Sean Hess (www.SeanHess.com), broker and manager, St. Augustine Team Realty (www.StAugustineTeamRealty.com)
Last week in a post titled FIRST TIME BUYERS HAVE NO RIGHT TO BUY I promised that we would go through the buying process for a first time buyer. This is the first post on that, and it introduces the major players in a residential real estate transaction.
The Real Estate Agent (aka Realtor): The Real Estate Agent is often the first thing a buyer encounters when they step out of cyberspace real estate and into the real world of real estate. The Real Estate Agent has to be proficient at many things: dedicated enough to prospect for buyers and sellers, savy enough to close a sale, technically experienced enough to handle contract details, unflappable enough to handle the inevitable problems that arise, skilled enough to find solutions and keep a dying deal alive, and stubborn enough to do it all over again the next day. Realtors do not get paid a salary, and they do not get paid regularly. They get paid from the real estate commission when a deal closes.
Some Real Estate Agents specialize in working with home sellers, some specialize in working with home buyers. Most are generalists that work with both. In Florida, Agents don’t typically work for buyer or seller; they are “transaction brokers” and actually work for the success of the transaction. In a sense they are advocates for the property itself.
A Real Estate Broker is the director (and sometimes owner) of a real estate company. A Broker Associate is a broker who holds a license to direct a company but chooses not to, and instead works for a broker who does direct. A sales associate holds a license to sell real estate, but not to run a real estate company.
The Site Agent: The Site Agent is a Real Estate Agent who sits new construction. Site Agents are usually not Realtors (a Realtor is a member of the local Board of Realtors and a member of the Multiple Listing Service or “MLS”). Site Agents are typically “Single Agents,” and as such, by law they serve the Builder for the Builder’s absolute benefit, and never for the buyer (again, by law). If you’re a buyer and you visit a Site Agent, understand the Site Agent cannot by law write a deal that benefits the buyer at expense of the Builder.
The Mortgage Broker: The Mortgage Broker shares most of the characteristics of the Real Estate Agent: dedication, savy, experience, skill and unflappability. Where the Real Estate Agent wears out shoe leather chasing buyers and sellers, the Mortgage Broker wears out shoe leather chasing Real Estate Agents. Since 90% of buyers work with Real Estate Agents, the Mortgage Broker works hard to get referrals from the Agent. Real Estate Agents gravitate to Mortgage Brokers who take care of their customers and don’t cock up the deal.
In the past the Mortgage Broker made his living on the slight difference between the Lender’s interest rate and the rate he, the Mortgage Broker, charged. These days the Mortgage Broker mostly makes his money on the origination fee of a loan.
The Loan Officer: The Loan Officer is like a Mortgage Broker that works for a bank. Some Loan Officers get paid a salary, some get paid based on the amount of loan business they bring in.
The Lender: The Lender is the entity that actually lends the money a buyer uses to purchase the home. It is rare when a bank or mortgage broker lends his or her own money to fund a loan (called “private label loans”). Instead, most of the money comes from large, institutional lenders.
The Appraiser: The Appraiser does just that, appraises the property. They are hired by the bank to determine if the property is really worth the loan amount/sales price. The bank really wants to know if, in a worst case scenario, they can get their money back if they have to foreclose. Appraisers have to follow a very strict set of guidelines and are not allowed any “gut feel” pricing. In many cases these rules hamstring them and the values they bring back as a market shifts dramatically one way or the other.
The Home Inspector/Pest Inspector: After the buyer decides which home to buy and gets tentative approval on a loan, the Home Inspectors come in to check over the properties. More and more often the Home Inspector is also licensed to do the Pest Inspection (aka “Wood Destroying Organism” or “WDO” inspection).
The Surveyor: After a home has passed inspection one of the last steps is to have a survey done on the property. Surveys are done to verify the size and location of the property, that any structures are located inside the appropriate property lines, and that there are no encroachments from other properties. Surveyors also do Flood Elevation Certificates, which establish which flood zone the property is in.
The Insurance Agent: The Insurance Agent sells any insurance that is required by a lender (if not by common sense) for the property. This typically involves the sale and binding of Homeowner’s/Windstorm Insurance for homes, Flood Insurance for all properties, and Interior/Contents Insurance for condos and townhomes.
The Title Agent (aka “The Closer”): The Title Agent or Closer is the person or persons who tie all the loose ends of a real estate transaction together in time for closing. They coordinate the sales price, downpayment, repair credits, loan information, taxes, surveys, insurance payments, title insurance, homeowner’s/condo association payments, loan package, commissions, and anything else that is needed to prepare a final settlement statement. It is a thankless job.
The Real Estate Attorney: As new-construction contracts and lender addenda specific to bank-owned homes are written on non-standard contracts, a good Real Estate Attorney is invaluable when a buyer needs help navigating these difficult documents. Not all attorneys are versed in Real Estate.